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Privacy Policy

VIVIDUS LIFE Privacy Policy

VIVIDUS ENTERPRISES, LLC (“VIVIDUS,” “we,” “us,” or “our”) operates VIVIDUS LIFE, including vividuslife.com, and provides coaching, education, training, courses, memberships, communities, workshops, and related services.

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This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, create an account, purchase or participate in our services, communicate with us, or otherwise interact with VIVIDUS.

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We respect your privacy and are committed to handling personal information responsibly.

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This Privacy Policy should be read together with our Terms & Conditions.

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1. Information We Collect

Depending on how you interact with VIVIDUS, we may collect the following categories of information.

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Information You Provide Directly

You may provide personal information when you:

  • Create or maintain an account;

  • Register for a coaching program;

  • Purchase a service;

  • Enroll in a course or membership;

  • Schedule a coaching session;

  • Contact us;

  • Subscribe to email communications;

  • Complete a form, questionnaire, assessment, or survey;

  • Participate in a workshop, group, community, or coaching program;

  • Submit feedback or testimonials;

  • Communicate with a coach or member of the VIVIDUS team; or

  • Otherwise voluntarily provide information to us.
     

This information may include:

  • Name;

  • Email address;

  • Telephone number;

  • Account login information;

  • Billing and transaction information;

  • Coaching or program enrollment information;

  • Communications you send to us;

  • Information contained in forms, assessments, surveys, or questionnaires;

  • Preferences and interests;

  • Information you voluntarily provide concerning your personal or professional goals; and

  • Other information you choose to provide.
     

We ask that you do not provide sensitive personal information unless it is reasonably necessary for the service you are requesting.

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Payment Information

When you purchase a VIVIDUS service, payment information may be collected and processed by a third-party payment processor.

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VIVIDUS generally does not need to directly store your complete credit or debit card number.

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Payment processors may collect information such as your name, billing information, payment-card information, transaction amount, transaction date, payment status, and other information necessary to process the transaction.

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The applicable payment processor's privacy policy and terms may also apply.

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Information Collected Automatically

When you visit vividuslife.com, certain information may be collected automatically by VIVIDUS, Wix, or other service providers operating on our behalf.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Referring website;

  • Pages viewed;

  • Approximate geographic information derived from IP address;

  • Date and time of access;

  • Website interactions;

  • General usage information; and

  • Information collected through cookies and similar technologies.
     

This information is generally used to operate, secure, analyze, and improve the website and services.

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2. Wix Website Platform

VIVIDUS LIFE is hosted and operated using the Wix website platform.

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Wix and its affiliates or service providers may collect and process certain information about visitors and users of vividuslife.com as part of providing website hosting, security, infrastructure, analytics, and related technology services.

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Depending on the features and applications enabled on the VIVIDUS LIFE website, Wix may process information such as:

  • IP address;

  • Browser and device information;

  • Website usage information;

  • Pages visited;

  • Referring websites;

  • Session information;

  • Cookie identifiers;

  • Account information;

  • Website interactions; and

  • Other information necessary to operate, secure, and improve the website.
     

Wix may also use cookies and similar technologies for website functionality, security, analytics, performance, and other purposes described in its applicable privacy documentation.

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Wix's own privacy practices may apply to information processed through its platform. Users may review the Wix Privacy Policy for additional information.

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3. Cookies and Similar Technologies

VIVIDUS LIFE may use cookies, pixels, tags, local storage, analytics technologies, and similar mechanisms.

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These technologies may be provided by Wix or other service providers.

Cookies and similar technologies may be used to:

  • Keep the website functioning;

  • Maintain account sessions;

  • Remember preferences;

  • Provide security;

  • Detect fraud or unauthorized activity;

  • Understand how visitors use the website;

  • Measure website performance;

  • Improve website functionality;

  • Analyze website traffic;

  • Understand the effectiveness of marketing campaigns; and

  • Support advertising or marketing activities where applicable.
     

Some cookies are necessary for website functionality, while others may be used for analytics, personalization, or marketing.

You may manage cookies through your web browser and, where available, through website cookie-preference tools.

Disabling certain cookies may affect website functionality.

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The specific cookies and technologies used on vividuslife.com may change as website features and services are added, removed, or modified.

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4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

  • Create and manage accounts;

  • Provide coaching and educational services;

  • Process purchases and payments;

  • Schedule coaching sessions;

  • Deliver courses, programs, memberships, and other services;

  • Communicate with you regarding your account or services;

  • Provide customer support;

  • Send transactional communications;

  • Send marketing communications where permitted;

  • Personalize or improve your experience;

  • Understand how users interact with our website;

  • Analyze website and service performance;

  • Improve our products, programs, and services;

  • Conduct surveys and research;

  • Prevent fraud, abuse, and unauthorized activity;

  • Maintain the security and integrity of our systems;

  • Enforce our Terms & Conditions;

  • Comply with legal obligations;

  • Establish, exercise, or defend legal claims; and

  • Carry out other purposes disclosed to you at the time information is collected.
     

We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required by applicable law.

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5. Coaching and Program Information

VIVIDUS coaching may involve information that you voluntarily provide concerning your goals, circumstances, experiences, challenges, professional development, relationships, habits, or other areas relevant to the coaching relationship.

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We use this information primarily to provide and improve the coaching or educational service you have requested.

You should use reasonable judgment when deciding what information to disclose during coaching.

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VIVIDUS coaching is not a medical, mental-health, legal, financial, or other licensed professional service.

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You should not provide information to VIVIDUS that you would ordinarily be required to provide to a licensed healthcare provider, attorney, financial professional, or other regulated professional unless you have determined that doing so is appropriate.

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6. How We Obtain Personal Information

We may collect personal information from:

  • You directly;

  • Your use of the VIVIDUS website;

  • Your VIVIDUS account;

  • Your purchases and transactions;

  • Your participation in coaching, courses, memberships, workshops, or other services;

  • Communications between you and VIVIDUS;

  • Third-party service providers that support our business operations;

  • Marketing or advertising platforms;

  • Social-media platforms when you interact with VIVIDUS through those platforms; and

  • Other sources where permitted by applicable law.
     

7. How We Share Personal Information

VIVIDUS does not sell personal information as a business model.

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We may disclose personal information to categories of third parties that help us operate our business and provide services.

These may include:

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Service Providers

Companies that provide services such as:

  • Website hosting and technology;

  • Payment processing;

  • Scheduling;

  • Email delivery;

  • Customer relationship management;

  • Analytics;

  • Marketing;

  • Video conferencing;

  • Course and membership delivery;

  • Cloud storage;

  • Information technology;

  • Security; and

  • Customer support.
     

Wix is one such technology provider for the VIVIDUS LIFE website.

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These providers may process personal information as necessary to provide services to VIVIDUS or as otherwise permitted by law.

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Coaches, Contractors, and Personnel

Personal information may be shared with VIVIDUS personnel, coaches, contractors, or other service providers when reasonably necessary to provide the service you requested.

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Legal and Safety Purposes

We may disclose personal information when reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful requests from government authorities;

  • Protect the rights, property, or safety of VIVIDUS;

  • Protect the rights, property, or safety of users or others;

  • Investigate fraud or security incidents;

  • Enforce our agreements; or

  • Establish, exercise, or defend legal claims.
     

Business Transactions

Personal information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.

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8. Sale and Sharing of Personal Information

VIVIDUS does not currently sell personal information for monetary consideration.

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We also do not intend this Privacy Policy to authorize the sale or sharing of personal information for cross-context behavioral advertising unless we provide the disclosures and choices required by applicable law.

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If our practices change in a way that constitutes a sale or sharing of personal information under applicable law, we will update this Privacy Policy and provide any required opt-out mechanisms.

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Where applicable law requires VIVIDUS to honor a valid Global Privacy Control or other recognized opt-out preference signal, we will comply with those requirements.

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9. Your California Privacy Rights

California law provides certain privacy rights to eligible California residents.

Depending on whether and how applicable California privacy laws apply to VIVIDUS, these rights may include:

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Right to Know

You may have the right to request information about:

  • The categories of personal information collected;

  • The categories of sources from which personal information is collected;

  • The purposes for collecting or using personal information;

  • The categories of third parties to whom personal information is disclosed;

  • The categories of personal information disclosed or sold; and

  • Certain specific pieces of personal information, subject to applicable law.
     

Right to Delete

You may have the right to request deletion of personal information that VIVIDUS has collected from you, subject to legal exceptions.
 

Right to Correct

You may have the right to request correction of inaccurate personal information maintained by VIVIDUS.
 

Right to Opt Out of Sale or Sharing

If VIVIDUS engages in a sale or sharing of personal information that is subject to an applicable opt-out right, you may have the right to opt out.
 

Right to Limit Certain Uses of Sensitive Personal Information

California law provides certain rights concerning sensitive personal information in circumstances covered by the law.
 

Right to Non-Discrimination

VIVIDUS will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

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California privacy rights are subject to statutory exceptions and limitations. Not every privacy right applies to every business or every consumer.

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10. How to Exercise Privacy Rights

To submit a privacy request, contact us at:

info@vividuscoaching.com

You may request to:

  • Know what personal information we have collected about you;

  • Request deletion of personal information;

  • Request correction of inaccurate personal information;

  • Ask questions about our privacy practices; or

  • Exercise other privacy rights that apply to you.
     

If you have an account with VIVIDUS, we may direct you to use your account or another appropriate method to submit a request.

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We may need to verify your identity before fulfilling certain requests. The verification information we request will depend on the nature and sensitivity of the request.
 

We will respond to verified privacy requests within the time required by applicable law.

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11. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

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VIVIDUS may require documentation establishing the agent's authority and may take reasonable steps to verify the identity of the consumer before processing the request.

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12. Marketing Communications

If you choose to receive marketing communications from VIVIDUS, we may send information about:

  • Coaching programs;

  • Courses;

  • Memberships;

  • Events;

  • Educational content;

  • New services;

  • Offers; and

  • Other VIVIDUS-related information.
     

You may unsubscribe from promotional email communications by using the unsubscribe link included in the communication.

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Even if you opt out of marketing communications, we may continue to send transactional or service-related communications necessary to administer your account or provide services you have purchased.

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13. Do Not Track

Some web browsers offer a “Do Not Track” (“DNT”) setting.

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Because there is not a universally accepted standard for responding to DNT signals, VIVIDUS may not respond to DNT signals in all circumstances.

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Where applicable law requires VIVIDUS to recognize a browser-based privacy signal or other legally recognized opt-out preference signal, we will process that signal as required by applicable law.

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14. Children's Privacy

VIVIDUS LIFE is intended for adults.

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Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

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We also do not knowingly permit individuals under 18 to purchase or enroll in VIVIDUS coaching or paid services.

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If we learn that we have collected personal information from a child in circumstances where collection is not permitted, we will take reasonable steps to delete the information.

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If you believe a child has provided personal information to VIVIDUS, please contact us at:

info@vividuscoaching.com

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15. Data Security

VIVIDUS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, and misuse.

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These safeguards may include:

  • Access controls;

  • Password protection;

  • Secure transmission where appropriate;

  • Vendor security controls;

  • Administrative safeguards; and

  • Reasonable monitoring and security practices.
     

However, no method of electronic transmission or storage is completely secure.

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Accordingly, we cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed through circumstances beyond our reasonable control.

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16. Data Retention

VIVIDUS retains personal information for as long as reasonably necessary to:

  • Provide requested services;

  • Maintain accounts;

  • Complete transactions;

  • Communicate with you;

  • Fulfill legitimate business purposes;

  • Maintain appropriate business and financial records;

  • Resolve disputes;

  • Enforce agreements;

  • Detect and prevent fraud;

  • Comply with legal obligations; or

  • Protect our legal rights.
     

Retention periods vary depending on the type of information and the purpose for which it was collected.

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When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

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17. Third-Party Websites and Services

The VIVIDUS website may contain links to third-party websites, applications, social-media platforms, payment processors, scheduling systems, video platforms, or other services.

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VIVIDUS does not control the privacy practices of third parties.

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Your interactions with third-party services are governed by the privacy policies and terms of those third parties.

We encourage you to review the privacy policies of third-party services before providing personal information.

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18. Social Media

VIVIDUS may maintain accounts or profiles on third-party social-media platforms.

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If you interact with VIVIDUS through social media, the applicable platform may collect information about your interaction according to its own privacy practices.

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Information that you publicly post or voluntarily provide through social-media platforms may be visible to others.

VIVIDUS does not control the privacy practices of those platforms.

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19. International Visitors

VIVIDUS is primarily intended to provide services within the United States.

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We may receive information from individuals located outside the United States, including potentially individuals located in Canada.

If you access VIVIDUS from outside the United States, your information may be processed in the United States or other jurisdictions where VIVIDUS or its service providers operate.

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Different jurisdictions may provide different privacy rights.

 

If VIVIDUS intentionally expands its services into additional jurisdictions, we may provide additional disclosures or privacy terms where required.

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20. Information Relating to Other People

If you provide VIVIDUS with personal information concerning another person, you represent that you have the authority to provide that information and that you have provided any notices or obtained any permissions required by applicable law.

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You should not provide another individual's personal information to VIVIDUS unless you are authorized to do so.

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21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

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When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

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If we make material changes, we may provide additional notice through the website, email, your account, or other reasonable means where appropriate.

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We encourage you to review this Privacy Policy periodically.

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22. Contact Us

Questions about this Privacy Policy, our privacy practices, or your personal information may be directed to:

VIVIDUS ENTERPRISES, LLC

Email: info@vividuscoaching.com

Website: vividuslife.com

Privacy requests may be submitted using the same email address.

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23. California Privacy Notice

VIVIDUS is committed to complying with applicable California privacy requirements.

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California privacy laws may provide eligible California residents with rights concerning the collection, use, disclosure, retention, correction, deletion, and certain other processing of personal information.

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Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be waived.

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If VIVIDUS becomes subject to additional requirements under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), or other applicable privacy laws, we will update this Privacy Policy and our privacy practices as necessary.

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24. Notice at Collection

Where required by applicable California law, VIVIDUS will provide notice at or before the point at which personal information is collected.

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Such notice may identify:

  • The categories of personal information collected;

  • The purposes for which the information is collected or used;

  • Applicable retention information;

  • Whether information is sold or shared;

  • Applicable privacy choices; and

  • Other disclosures required by law.
     

The notice at collection may appear directly on a relevant form, registration page, account-creation page, checkout page, or other point of collection.

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25. Effective Date

This Privacy Policy is effective as of August 16, 2026.

VIVIDUS ENTERPRISES, LLC
VIVIDUS LIFE
vividuslife.com
info@vividuscoaching.com

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